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Frequently Asked Questions

Answers to common questions about HavenReach and our marketing services.

What exactly does HavenReach do?

We provide a done-for-you growth system that helps funeral homes get more booked calls through Google optimization, AI lead capture, review generation, and automated follow-up. Everything is set up and managed for you—no tech experience needed.

How long does it take to get results?

Many of our clients see more calls and inquiries within the first 30 days, especially as we improve their Google Business Profile and review presence. Long-term SEO improvements typically take 60–90 days to fully mature.

Do you only work with funeral homes?

Yes—HavenReach is built specifically for family-owned funeral homes and estate service providers. We understand your business, your client journey, and your challenges better than generalist agencies ever could.

Will I be locked into a long-term contract?

No. We offer month-to-month service with no long-term contract required. We believe in earning your business through results, not locking you in.

How do I know it’s working?

We provide a clean, easy-to-read report every month showing how many leads you received, your ranking progress, review growth, and conversion trends. You’ll always know the ROI you're getting.

Can your system work even if I already get referrals?

Absolutely. In fact, many of our best clients started with strong word-of-mouth—but were missing new families who searched online and didn’t call because they couldn’t find or trust what they saw. We help you capture those missed opportunities.

Do I need a new website?

No. Our system works with or without a new website. We optimize your Google Business Profile, create targeted landing pages if needed, and install our chatbot + lead capture tools seamlessly with your existing setup.

Is your system active after hours?

Yes. Our automation works 24/7, even on weekends and holidays. If someone calls and no one answers, our system immediately texts them back, captures their info, and offers help—so you never lose another lead to a voicemail.

How do I get started?

Just click the “Talk To An Expert!” button, and we’ll walk you through a free personalized audit. You’ll see where you're losing leads and exactly how we can fix it—no obligation.